Accessibility Statement
Accessibility Statement for TechFleet
At TechFleet, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all customers.
This Accessibility Statement applies to the TechFleet website ([www.JlmTechFleet.com] ), our mobile applications, and our in-branch digital rental kiosks.
Our Commitment
We believe every customer deserves to rent a vehicle or purchase car-related goods with dignity, ease, and independence. Whether you are browsing our fleet of vehicles, ordering a phone mount for your rental, or purchasing a car care kit, we strive to make your interaction with TechFleet seamless.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the Level AA standard. These guidelines outline how to make web content more accessible to people with a wide range of disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, and photosensitivity.
Accessibility Features of Our Site
To make your experience better, our website and goods store include the following features:
· Keyboard Navigation: Our site can be navigated using only a keyboard.
· Alternative Text: All meaningful images and product photos (including vehicles and accessories) include descriptive text read by screen readers.
· Readable Fonts: We use clear fonts and ensure high color contrast between text and backgrounds.
· Video Captions: Any promotional videos for our cars or products include captions.
Our Physical Branches (If applicable)
TechFleet is also dedicated to accessibility at our physical rental locations. If you are visiting us to pick up a vehicle or purchase goods:
· Our counters are wheelchair accessible.
· Our staff is trained to assist customers with various disabilities.
· If you require a vehicle with hand controls or other adaptive equipment, please notify us at the time of booking.
Third-Party Content
While our site and store are managed by TechFleet, we may link to or utilize third-party tools (such as mapping software for branch locations or payment processors). We encourage third-party providers to adhere to accessibility best practices, though we cannot directly control their content.
Let Us Know How We're Doing
We are always learning and looking for ways to improve accessibility. If you encounter any barriers, have suggestions, or need assistance with a specific product or rental service, please contact our Accessibility Team.
We welcome calls from users of assistive technology. If you are having trouble accessing anything on our site or in our store, please reach out to us using one of the methods below, and we will provide an alternative way to get you the information or service you need.
Contact Us:
· Email: info@TechFleet.com
· In-Person: Speak to any TechFleet representative at our rental counters.
Technical Specifications
TechFleet relies on specific technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
· HTML
· WAI-ARIA
· CSS
· JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Feedback Process
We aim to respond to accessibility feedback within [e.g., 2 business days] and to propose a solution within [e.g., 5 business days] .
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